Privacy Policy

Last Updated: October 2026

SmartGearLab.in is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and safeguarded when you visit or make a purchase from SmartGearLab.in.

1. Information We Collect

Personal Information: Name, billing address, shipping address, email address, and phone number when you place an order or create an account.

Payment Information: Payment transactions are processed directly via secure payment gateways (such as Razorpay). We do not store or have access to your full credit/debit card numbers or UPI PINs on our servers.

Device & Browsing Data: IP address, browser type, device information, and pages visited via standard cookies and analytics to enhance your shopping experience.

2. How We Use Your Information

We use your personal data to:

Process, fulfill, and ship your orders.

Send order confirmations, tracking numbers, and delivery updates via SMS, email, or WhatsApp.

Provide customer support and address service requests.

Prevent fraud and comply with statutory/legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share necessary data with trusted third parties to fulfill your orders:

Payment Processors: Such as Razorpay for secure transaction processing.

Logistics & Courier Partners: To deliver your shipments.

Legal Compliance: When required by applicable Indian law or government authorities.

4. Data Security

We implement strict physical, electronic, and procedural safeguards (including SSL encryption across our entire website) to secure your personal data from unauthorized access or disclosure.

5. Your Rights

You have the right to access, review, correct, or request the deletion of your personal information held by us. To do so, contact us at info@smartgearlab.in